We may collect and process the following types of personal information:

• Personal Information: Name, email address, phone number, postal address, and any information you provide when contacting us.
• Event Details: Wedding date, venue preferences, and other information related to your wedding or event.
• Payment Information: Credit card details or payment information when booking our services.
• Technical Information: IP address, browser type, operating system, and browsing behaviour (via cookies).
• Communication Records: Emails, phone calls, or messages exchanged with us.

We collect personal information in several ways:

• Directly From You: When you fill out a contact form, enquire about our services, or make a booking.
• Automatically: Through cookies and similar technologies when you visit our website.
• Third Parties: When authorised, we may receive information from partners or vendors involved in your wedding planning.

We use the information we collect for the following purposes:

• To provide and manage our services.
• To respond to your enquiries and communicate with you.
• To process payments and manage bookings.
• To personalise your experience and deliver content tailored to your interests.
• To improve our website, services, and customer support.
• To send marketing communications (with your consent).
• To comply with legal obligations or enforce our terms of service.

We do not sell or trade your personal information. However, we may share your information with the following parties:

• Service Providers: Vendors and partners involved in your wedding (e.g., photographers, venues, celebrants).
• Payment Processors: For processing transactions securely.
• Legal Authorities: If required to comply with legal obligations or to protect our rights.

We use cookies and similar technologies to enhance your browsing experience and gather analytical data. Cookies help us:

• Understand website usage and improve functionality.
• Personalise content and ads.
• Remember your preferences and settings.

Managing Cookies: You can adjust your browser settings to refuse cookies. However, some parts of our site may not function properly without them.

You have the following rights regarding your personal information:

• Access: Request access to the personal data we hold about you.
• Correction: Correct any inaccuracies in your personal information.
• Deletion: Request deletion of your personal data where applicable.
• Objection: Object to the processing of your personal data.
• Data Portability: Request transfer of your data to another service provider.

To exercise your rights, please contact us at hello@coastalelopes.com.au.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to read their privacy policies before providing personal information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed.

If you have any questions about this Privacy Policy or our data practices, please contact us:

Coastal Elopes
Email: hello@coastalelopes.com.au
Phone: 0402 530 830
Website: https://coastalelopes.com.au